Privacy

We are LGM Products Ltd, a registered company in England and Wales, number 3574049, registered at Unit 3, Quantum Business Park, Beacon Hill Road, Fleet GU52 8EA, United Kingdom, and we are the data controller for this website.

See also our terms of use.

We take the protection of your data seriously. Sometimes we need to collect personal data to provide the service you expect, and when we do, we will explain clearly what we’re collecting and what we intend to do with it.

Visitors to this website

When you visit this site, we ask for permission to use Google Analytics. If you consent, we use a Google tracking script and cookies to collect information about your visit such as which pages you visited, which links you clicked, how long you stayed, what sort of browser you used and what approximate location you came from (e.g. your country or region). We do this to learn about how people use the site and improve it for you.

Google’s privacy policy applies to how they collect and store this data on our behalf.

If you do not consent, we will not allow Google to collect any data or set any cookies. We will just set one essential cookie to remember your preference and ensure you are not asked again (for 1 year).

Security and performance

We use a third-party service to help maintain the security and performance of this website. To deliver this service it processes the IP addresses of visitors to the site, within the scope of the law, to lock out those who try to gain unauthorised access and keep your data safe.

Links to other websites

This privacy notice does not cover other sites that this site may link to. Please read the privacy statements on the other websites you visit.

Use of cookies

This site uses cookies as part of the Google Analytics tracking described above, to save your preference and consent regarding this tracking, and also to make the admin area of the site work for users who log in with a password. It does not use them for any other purpose.

Disclosure of personal information

We store your personal information securely, share it only within the company, and take reasonable precautions to make sure that no one outside the company (except limited, trustworthy contractors who provide our website development, monitoring, backup and security services) can access it.

If you sign up to our email newsletter, the information you enter will be held securely by a company called MailChimp outside the European Economic Area (EEA). MailChimp only uses it to provide the services we specifically request, and does not sell it to anyone else. Otherwise we store your data in the UK.

Access to personal information

You can find out if we hold any of your personal information by contacting us to make a ‘subject access request’ under the General Data Protection Regulations. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to;
  • update or remove it on request; and
  • let you have a copy of the information in an intelligible form.

Making a complaint

If you feel that we have failed to meet these standards, first contact us in writing by email or post using the details on the Contact page. If we don’t resolve things to your satisfaction, you may go on to complain directly to the Information Commissioner.

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